Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Prima Dinamik Supplies Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7-14 working days after the confirmation.

Please return your purchase to the following address:
Prima Dinamik Supplies Sdn Bhd
No. 11, Jalan Anggerik Mokara 31/61, Seksyen 31, Kota Kemuning,
40460 Shah Alam, Selangor Darul Ehsan, Malaysia.

Please contact us at Prima Dinamik Supplies Sdn Bhd or +603 5124 7531 / email :sales@primadinamik.com.my if you have any questions or doubts.